Betting Rules

Before you place a wager

Make sure that the selected game, stake, number of plays, wager type and any other options are correct before confirming. A wager is generally treated as submitted when it is accepted by the service and recorded in the account system. The confirmation or transaction history should be checked after placing a wager. A displayed selection or an amount entered in a betting slip may not be a completed wager until the final confirmation step has been completed.

We do not encourage hurried or repeated betting. Take time to review each transaction and make sure that you have enough available funds. You should never wager money that you need for living costs, bills or other commitments. Available balance, pending transactions and transaction history may not update instantly in every situation, so you should avoid placing further wagers if the status of an earlier transaction is unclear.

Acceptance, cancellation and rejected wagers

A wager may be rejected, cancelled or voided where it cannot be processed correctly, where a game is unavailable, where an account or transaction requires review, or where a technical, pricing or other material error has occurred. A wager that has not been accepted is not a valid wager. If a wager is cancelled or declared void, the applicable stake will normally be handled in accordance with the relevant game rules and account terms.

Once a wager has been accepted, you may not be able to change or cancel it. Any available cancellation, early settlement or similar feature will be subject to the conditions displayed at the time and may not be available for every game or transaction. The availability of a feature should not be taken as a guarantee that it will remain available or that a request will be successful.

Funds and transaction records

You may only wager using funds that have been successfully credited to your account and are available for play. A pending deposit, reversed payment, chargeback, promotional amount or restricted balance may not be available for wagering. We may delay or restrict transactions while payment details, account information or the source of funds is checked.

• Your account balance and transaction history should be reviewed regularly.
• You must not deposit using a payment method that belongs to another person unless the arrangement has been approved.
• You must not attempt to withdraw or transfer funds that do not belong to you.
• Payment transactions may be subject to the rules of the relevant payment provider.
• Additional identity or payment verification may be requested before certain account activity is completed.
• A transaction may be refused or reversed where it appears unauthorised, unlawful, fraudulent or inconsistent with account information.

Fair and honest use

You must use the service fairly and honestly. Prohibited conduct may include manipulating a game or transaction, exploiting a software defect, using stolen or unauthorised payment details, creating accounts to avoid a restriction, colluding with another person, using deceptive identity information, or interfering with the operation or security of the site. We may take reasonable action where such conduct is suspected, including restricting access while checks are completed.

We may carry out identity, age, payment, location, safer gambling and security checks. These checks help protect players and the service from misuse. You should respond accurately to reasonable requests and provide documents through the approved process only. Do not send sensitive documents through an unverified channel or share your password with anyone.

Responsible gambling

Gambling should be treated as entertainment, not as a way to earn income or recover financial losses. Set a budget before you play and stop when that budget has been reached. Never chase losses, borrow money to gamble, gamble to deal with stress, or continue because you feel unable to stop. Take regular breaks and consider using any available deposit, spend, session or access controls.

• Decide in advance how much time and money you can afford to spend.
• Keep gambling separate from essential household or personal expenses.
• Do not gamble when affected by alcohol, drugs, strong emotions or tiredness.
• Use account limits, breaks or self-exclusion options where available.
• Talk to someone you trust if gambling is becoming difficult to control.
• Seek independent support in Australia if gambling is causing financial, emotional or relationship problems.

Questions, disputes and rule changes

If you believe a wager, result, balance or transaction is incorrect, raise the issue through the customer support options available on the site. Include enough information for the matter to be located and reviewed. We may ask for further details or verification before discussing account information. Reviews are considered using the applicable rules, system records, transaction history and other relevant information.

These Betting Rules may be updated when the service, law, technology or operational requirements change. The current version published on the site will apply to future use from the stated effective date or, where no date is shown, from publication. Rules that applied when an accepted wager was placed will generally be used to assess that wager, subject to any correction required by law, a technical error or the specific game terms.

If you are unsure whether you should play, do not place a wager. Review the responsible gambling information, use the available account controls and seek independent assistance before continuing. By using Lucky Tiger Casino, you acknowledge that you have read these general Betting Rules and agree to comply with the rules displayed for the particular game or service you choose.